Asking for Feedback (Video 17)

Presenter:
How will you know that you are going OK in Prac? How can you get feedback on your performance?

Clinical Facilitator (School of Nursing and Midwifery, QUT):
We give feedback because we want you to learn, we want you to grow and be a good nurse and that will come from you acting on your feedback.

Nursing Student (India):
Normally hospital staff and my clinical facilitators are assessing all the time. How I am doing my ops and how I am dealing with my patients and what gear I am providing for my patient, all things are assessed all the time.

Clinical Facilitator (School of Nursing and Midwifery, QUT):
When a student gets feedback sometimes it’s not what they want to hear, it often isn’t what’s called positive feedback sometimes it’s more negative but often that’s done with a reason because those negative aspects of their Prac are the ones that we really want to work on to support them in their learning.

Lecturer (School of Nursing and Midwifery, QUT):
A lot of verbal feedback is actually given to the students; however this is not always clear to the student as being actual feedback.

Nursing Student (Hong Kong):
They assess my performance to see how accurate I can do the vital signs: for example, you know the blood pressure, temperature, and also they need to assess how much you can apply the knowledge that you learn in the Uni to the real Prac and also how professional, punctual and polite you are to other people. That’s the way they assess me.

Clinical Facilitator (School of Nursing and Midwifery, QUT):
Giving negative feedback is always difficult, and a lot of people aren’t comfortable with it. I will try and encourage them to start with, well what did the student do well, and it may be as basic as saying the student looks good, they look like a nurse, they’ve presented well. If you can start with a little build up of confidence then sometimes the negative feedback comes easily.

Lecturer (School of Nursing and Midwifery, QUT):
It’s important for the students to know before they go on placement that feedback comes in a variety of form, so whether that actually be verbal feedback from the staff, it can even be from the patient themselves or the person that they are actually working with, and it’s also then written feedback.

Clinical Facilitator (School of Nursing and Midwifery, QUT):
Staff need to know that students really want to hear the things that they want to work on, and that will make the staff feel more comfortable giving that feedback because the students are anxious to learn. People want to hear what they can do better.